Security Seal

  • Profile Image
    QCordering
    Asked on June 10, 2013 at 12:53 PM

    Is there a reason why the new security seal doesn't have a click thru link showing the security certificate like the old one did?

  • Profile Image
    sidharth_kch
    Answered on June 10, 2013 at 01:41 PM

    @QCordering

    We have switched from GlobalSign to Comodo (PositiveSSL) as our SSL provider. Kindly re-add the seal to your forms and save the changes so that the new SSL logo will be displayed on your forms.

    Thanks,

    Sidharth

  • Profile Image
    QCordering
    Answered on June 10, 2013 at 01:43 PM

    That wasn't my question. I have already done that. My question is why does it not have a click thru link that shows that the security certificate is valid? The new seal looks like I just placed an image on my form. At least with the old on, when you clicked on it, it would show you the certificate information and that it actualy was secure. This seal does absolutely nothing for my customers.

  • Profile Image
    sidharth_kch
    Answered on June 10, 2013 at 01:59 PM

    @QCordering

    This is the message from our development team:

    "By the way, the badge is not clickable as Comodo does not explicitly provide a script for such an option. We are still in communication with Comodo regarding this matter.

    We will inform you in case of a positive news."

    Hope this helps!

    Thanks,

    Sidharth