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Client is not receiving alert messages, please help.Asked by drgeare on June 10, 2013 at 01:09 PM
My client is not receiving the alert messages/forwards when a form is filled out. I need to figure out why this is. Everything seems to be set per your directions.
Hello! You may find this guide useful to resolve that: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues
I cloned your form and in the Sender Email, I can see that the email field is placed there.
Please change that to firstname.lastname@example.org
Let us know if you need further assistance. Thanks!