Subscriptions not showing total on the checkout

  • dexterslaboratory
    Asked on April 21, 2020 at 2:20 PM

    Hey, if you will check my monthly SEO packages form, I have added 3 packages and a few add ons, Once I select any of the 3 packages it does not show the total at the bottom, Please help me sort this ASAP. Just the Add ons price adds to the total but not the packages price.

  • Jimmy_D
    Replied on April 21, 2020 at 6:14 PM

    Thanks for reaching out to us. It's not possible to pass the value of the payment widget to another field. What you can do is create the product list outside of the payment widget using the single choice element, calculate the subtotal, and pass the value to the payment widget. 

    Select User Defined Amount under Payment Type on the Payment Widget settings, and the Subtotal under Get Price From. 

    Subscriptions not showing total on the checkout Image 1 Screenshot 20 Related guide:- How-to-Pass-a-Calculation-to-a-Payment-Field

    Feel free to contact us if you need further assistance. 

    Best,

  • dexterslaboratory
    Replied on April 22, 2020 at 2:28 AM

    But I need to sell subscriptions only on this payment form, I want to charge the customers automatically. 

    My Competitor is using Wufoo and he is able to sell subscriptions as well as has added Add ons and it shows the total and everything, Why not you guys allow that? 

    Check this Link:- 

    https://www.sarkarseo.com/monthly-premium-seo-packages-order-now/

  • Richie JotForm Support
    Replied on April 22, 2020 at 8:39 AM

    Unfortunately, we don't show total price on subscriptions as the form respondent may only choose a single subscription per transaction.

    Also ,the price can be viewed beside the product.

    Subscriptions not showing total on the checkout Image 1 Screenshot 20

    I have forwarded a feature request to our developers to show a total price when selecting subscription as the payment type.

    Do note that we cannot give an ETA when this feature would be added or will it be passed however, we will keep you posted via this thread once updates are available.


  • dexterslaboratory
    Replied on April 23, 2020 at 1:50 AM

    Yeah,

    Apart from the 3 subscriptions, I want the Add ons to be auto-billed, As sometimes customers need a custom monthly package and want them to be billed every month for the same,
    Can you please tell me when this can be done or do I start using other payment forms as Wuffoo?
  • Richie JotForm Support
    Replied on April 23, 2020 at 5:57 AM

    Unfortunately, we cannot give an estimated time this feature would be added or will it be passed however, we will keep you posted via this thread for updates.

    I have moved your new question to a new support ticket.

    Kindly follow this link https://www.jotform.com/answers/2278841-

  • dexterslaboratory
    Replied on April 24, 2020 at 10:24 AM

    Please update me when it's possible otherwise I am switching to Wufoo, I used a trial version and it's much easier to use.


    Also, I want to assign 1 coupon code for all the services with different discounts on each of my service, How to do that?
  • Bert_A
    Replied on April 24, 2020 at 11:29 AM

    Hello,

    We're really sorry to keep you waiting, our team is still looking into this feature request and will definitely keep you in the loop as soon as we have an update.

    I have moved your new question to a new support ticket, please refer to the following link 
    https://www.jotform.com/answers/2281970

    We appreciate your patience.