What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image


    Asked by mhaidar on June 10, 2013 at 03:01 PM

    I have set up a user to view one of my forms.  They are unable to view anything.  The screen comes up blank.  I set myself up as a user and am able to view the form.  Not sure what to do.  Both users were set up exactly the same.

  • Profile Image

    Answered by sidharth_kch on June 10, 2013 at 03:49 PM


    Please let us know your username where you have created sub account and shared form. I checked your account "mhaidar" and see that you don't have any form created yet.