What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why can I no longer view form submissions on iPad?

    Asked by scotsail on June 10, 2013 at 04:02 PM
    Bought ipad to so work with. Used to be able to view form submissions, but now just get grey screen?
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    JotForm Support

    Answered by Mike_T on June 10, 2013 at 04:47 PM

    Thank you for contacting us.

    I was able to see the submission entries using the iPad browser through browserstack.com.

    Also, my test went fine on the Android tablet too.

    Can you please try to reload the submission page to see if that makes any difference? If this does not help, try to delete your Safari cache:

    How to Delete Cache In Safari for the iPad

    Please feel free to contact us if you need any further assistance.

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    Answered by scotsail on June 10, 2013 at 05:00 PM

    Thanks, Mike - all fixed!
    I did delete the history and re-start the browser on ipad to no effect, but going into settings and wiping the cache etc cleared the issue. This is not JotForm problem more an iPad and finger-trouble problem. As usual excellent and timely response from JotForm! Thanks!