Why can I no longer view form submissions on iPad?

  • Profile Image
    Asked on June 10, 2013 at 04:02 PM
    Bought ipad to so work with. Used to be able to view form submissions, but now just get grey screen?
  • Profile Image
    Answered on June 10, 2013 at 04:47 PM

    Thank you for contacting us.

    I was able to see the submission entries using the iPad browser through browserstack.com.

    Also, my test went fine on the Android tablet too.

    Can you please try to reload the submission page to see if that makes any difference? If this does not help, try to delete your Safari cache:

    How to Delete Cache In Safari for the iPad

    Please feel free to contact us if you need any further assistance.

  • Profile Image
    Answered on June 10, 2013 at 05:00 PM

    Thanks, Mike - all fixed!
    I did delete the history and re-start the browser on ipad to no effect, but going into settings and wiping the cache etc cleared the issue. This is not JotForm problem more an iPad and finger-trouble problem. As usual excellent and timely response from JotForm! Thanks!