What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Service Order Form not working with 2co.com

    Asked by AutomotiveRepaironline on April 22, 2011 at 03:19 AM

    On my Service Order Page the form is not working.

    See Screen Capture

    Please fix this!

    Regards,

    Leon Davidian

    www.autohelprepair.com

    Screenshot
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    JotForm Support

    Answered by NeilVicente on April 22, 2011 at 03:47 AM

    Hi Leon,

    We apologize for this inconvenience. This may have been caused by an error with our 2checkout integration system. I have submitted a report ticket regarding this issue for a more urgent resolution from our developers. Bugs and errors, especially those concerning payments are on top of our priority list. You can be assured that this will be taken care of in the soonest time possible. Thank you for your patience.

    Regards,
    Neil

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    Answered by AutomotiveRepaironline on April 22, 2011 at 03:50 AM

    Thank you Neil. And too, the product ID is not showing either. Just numbers instead of ,for instance, Belt Diagram for $ 8.50

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    JotForm Support

    Answered by NeilVicente on April 22, 2011 at 03:57 AM

    I have noted and included those additional details into the report. I am confident this will be fixed as soon as one of our developers becomes available. Stay tuned to this thread for updates.

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    Answered by AutomotiveRepaironline on April 22, 2011 at 04:57 AM

    ok, will do. 

    Leon

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    Answered by AutomotiveRepaironline on April 22, 2011 at 08:37 AM

    Any Word Yet on a Fix?

    Thank you , Leon

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    Answered by AutomotiveRepaironline on April 22, 2011 at 04:14 PM

    I still Have Parameter error. What is going on? Please Help!

    Leon

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    Answered by AutomotiveRepaironline on April 22, 2011 at 11:29 PM

    Let us try this again.

    Is any one there?:????

    My form is shut down Please help

    Money is of the essence.

    Hello?????

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    Answered by AutomotiveRepaironline on April 24, 2011 at 09:48 PM

    Any news on this problem?

    Leon

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    Answered by AutomotiveRepaironline on April 24, 2011 at 10:59 PM

    Form is still not working.

    You guys are killing me here!!

    Leon Davidian

    www.autohelprepair.com

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    JotForm Support

    Answered by liyam on April 25, 2011 at 01:36 AM

    Hello,

    At the moment, the only thing we can do is wait for the development team to fix this. 

    I also had put up additional information that may help the development team speed things up coming from your other posts. 

    We apologize for this inconvenience and thank you for your patience.

    Warm regards

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    Answered by AutomotiveRepaironline on April 28, 2011 at 04:59 AM

    Thank you liyam

    Leon

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    JotForm Support

    Answered by liyam on April 28, 2011 at 05:14 AM

    Hello Leon,

    Have you tested your payment gateway already? Serkan, one of the developers, worked on a fix that should resolve the issue.

    They're waiting for your feedback here: http://www.jotform.com/answers/22899-I-am-with-out-my-2co-com.

    Warm regards.