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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't get the unique id to display in the subject field of the email alert?

    Asked by prince786 on April 22, 2011 at 03:23 AM

    I can't get the unique id to display in the subject field of the email alert?? just comes up blank - any ideas?

    This is a re-post of a comment on How to Add Custom Unique IDs to your Form Submissions?

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    JotForm Support

    Answered by NeilVicente on April 22, 2011 at 03:38 AM


    We have already answered your question in this thread - https://www.jotform.com/answers/22700-How-can-I-get-the-unique-ID-in-the-power-tools-to-display-in-the-e-mail-notification-sent-by-jot-form

    Can you please tell us which particular form you were having problems with? Like what I said in the previous thread, I tested your form "Removal Market - Commercial Quotes" and I received this email notification:


    It seems to work fine because the unique id (reference number) is in the subject line and in the body (cut off from the screenshot) of the email.

    Your notification emails are correctly configured so I don't understand why the unique id is not displaying on your end.

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    Answered by majesticbev on November 22, 2013 at 02:38 PM

    WHat I need to create is a unique ID that the customer can see (like an invoice number) that also shows in the thank you message once they submit the form.  Please advise.  I'm building this for a customer...so please email me at gregweatherly1@yahoo.com with an answer.

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    JotForm Support

    Answered by jonathan on November 22, 2013 at 07:35 PM

    @ majesticbev

    Please create a new thread about your question.

    Use this link to do this http://www.jotform.com/contact/