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  • Profile Image

    Is there a way to have only the questions that are answered in the drop down box emailed to me, not every question.

    Asked by Dare on June 11, 2013 at 01:29 PM

    So I have drop down boxes to the left of the screen - they are only chooseing 1 drop down box and then 1 answer for the box, is there a way I can have the form only email me the single drop down box and anwser?

    Page URL:
    http://form.jotform.us/form/31614383975158

    Screenshot
    email
  • Profile Image

    Answered by EliezerN on June 11, 2013 at 03:46 PM

    Hello,

    You can remove the fields, that are not answered, from the email notification body. You can accomplish this by using the feature Hide Empty Fields on Email.

    You will find it following the steps in the next picture:

    1- Go to Setup and Embed.

    2- Preferences.

    3- Advance settings.

    4- Choose Enabled.

    Finally click on Close Settings, save your form and test it.

    I have cloned your form and I did the changes, when I tested it the email notification looked this way (some fields don't appear because they were empty):

    I hope this helps, but if you need further assistance, don't hesitate to contact us.

    Thanks!