Is there a possibility to receive an email and not to send autoresponder after editing the submission?

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    SMartBerlin
    Asked on April 23, 2020 at 04:32 PM

    Hi,

    is there a possibility to receive notifications when the user edits his form but at the same time not to receive them when we edit the same forms ourselves?

    Regards



    This is a re-post of a comment on How to Let Users Update Their Form Submissions at a Later Date

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    Kiran
    Answered on April 23, 2020 at 07:57 PM

    Please note that the email notification will be sent to you with the specified email address and the email autoresponder will be sent to the user using the  email address entered in the form. Since the emails are differently setup on the form, you may enable the 'Send on Edit' option only for notification so that you'll be receiving the notification. The autoresponder will not be sent unless the option 'Send on Edit' is enabled in the autoresponder settings.

    If you are sending emails on your form by using conditions, please share the form URL so that we can check and provide you with necessary assistance.

    Thanks!