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    How can I get form submissions to go to a different email?

    Asked by promocodes on April 22, 2011 at 10:33 AM

    All of my other forms will respond to me changing the recipient email except this one! The email i have on the attached screenshot is the one i would like it to go to--right now there isn't even and email being deployed but I've never had that problem before so I'm not sure how to fix it.  Please advise asap! Thanks!

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    JotForm Support

    Answered by NeilVicente on April 22, 2011 at 11:43 AM


    This is most likely a problem with your browser, or your computer. Have you tried restarting your browser or clearing its cache? To clear your cache, simply press Alt, Ctrl, and Delete keys all at the same time. A small window should appear which gives you the option to clear cache and other temporary browser files.

    Anyway, I tried and i was able to change the email in that notification myself, so this is surely a problem with your browser. If clearing your cache isn't any good, try restarting your computer.

    Let me know how this solution works for you. I'll await your reply.