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  • Profile Image

    Required Field for Custom Payments

    Asked by kreddin on June 11, 2013 at 08:53 PM

    In the payment collection (via Authorize.net) part of the form, we are using Collect Donations/Custom Amount Payments option.  Is there a way to make this a required field.  I have selected the whole field be required, but we have received a few registrations via Authorize, and they left that field blank.  So no charges are occuring, leaving their registration incomplete.

    Please help, we've really struggled with this form.

    Page URL:
    http://onions-usa.org/members/noaconventions

    required field selected
  • Profile Image
    JotForm Support

    Answered by Welvin on June 11, 2013 at 11:46 PM

    Hi,

    We have a two way required fields validation so it is impossible for them to bypass the required fields. I'm not sure what's causing this to happen. Let me investigate further.

    I hope re-embedding your form using our iframe method will help. Please try that.

    How to Get Form iFrame Codes

     

    Thanks

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    Answered by kreddin on June 11, 2013 at 11:47 PM
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    JotForm Support

    Answered by Welvin on June 12, 2013 at 12:28 AM

    Please exclude us to your SPAM Filtering List.

     

    Thanks

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    Answered by kreddin on June 12, 2013 at 12:29 AM
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