What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    session feature not saving

    Asked by Shebu on June 12, 2013 at 12:27 AM

    Is it possibe to have sessions and URL prepopulation for the same form?                   

    sessions pre-population prepopulation url prepopulation same form
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    Answered by khrisell on June 12, 2013 at 01:46 AM

     

    I am having challenges understanding exactly what you are trying to achieve. Do you have more information or say an example or screenshot that can help me visualize or understand this issue better?
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    Answered by smathew on June 12, 2013 at 07:50 AM
    I'm trying to create a link below but the data is not being pre-populated and the session is not saved:
    http://form.jotform.us/form/31311388917153?session=S@s.com&email4=S@s.com
    ________________________________________
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    JotForm Support

    Answered by EltonCris on June 12, 2013 at 08:30 AM

    @smathew

    Unfortunately session can't work together with prepoulating of fields, therefore you only need use this http://form.jotform.us/form/31311388917153?session=test@test.com if you are going to use session saving feature.

    Furthermore, our team are still working on the session saving feature. We have similar reports about session not saving when moving to pages recently. Please consider using "Autofill" feature for now as an alternative. How to Enable Auto Fill Feature | Save Form Entries to Continue Later

    Thanks!

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    Answered by smathew on June 12, 2013 at 08:38 AM
    Thanks. I do notice that if a unique field is used that saving the session does not work.
    Sent from my Verizon Wireless BlackBerry
    ________________________________
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    JotForm Support

    Answered by EltonCris on June 12, 2013 at 09:12 AM

    @smathew 

    Thanks for the additional details. We will let you know here once the ?session saving feature is fixed.

    Our apologies for the inconvenience.

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    JotForm Support

    Answered by EltonCris on June 15, 2013 at 12:02 PM

    @smathew 

    I am reviewing all the ?session issue thread and it seems your form's session is already working upon my initial test.: http://form.jotform.us/form/31311388917153?session=support@jotform.com. I would suggest to try it on your side and let us know your findings.

    If you continue to encounter the same issue on your end, let us know. Thanks!