Identifying particular response

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    1coin.furatto
    Asked on April 25, 2020 at 12:01 AM

    Can I set an auto response to the person who select a certain option in the questionnaire, and invite the person to a follow up survey?


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    ashwin_d
    Answered on April 25, 2020 at 03:05 AM

    Do you mean to say that you want to send email to user who select option and submit form?

    Yes it is possible to achieve your requirement by adding condition in form. Here are the steps you need to follow:

    #1. Add one auto-responder email alert for each option you have in form. The following guide should help you how to add auto-responder email alert: https://www.jotform.com/help/26-Setting-up-an-Autoresponder-Email 

    #2. Add condition in form to trigger specific auto-responder email based on user's answer. The following guide should help you: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    Hope this helps.

    Do get back to us if you have any questions.