Email not going out

We have a workflow where multiple parties need to approve a request.  Once the form is submitted, it successfully goes to the first party.  After it is approved by the first party, it does not move forward. It is not going and we can't figure out why.   Please advise.

We will resolve the issue on your other post about the same issue here https://www.jotform.com/answers/2283823

I will mark this one closed to avoid confusion.