What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    ssl certificate

    Asked by halifaxtennis on June 12, 2013 at 08:16 AM
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    Answered by khrisell on June 12, 2013 at 08:19 AM


    I am having challenges understanding exactly what you are trying to achieve. Do you have more information or say an example or screenshot that can help me visualize or understand this issue better?
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    Answered by halifaxtennis on June 12, 2013 at 08:21 AM

    Hey, Sorry I hit return too soon!

    I am just trying to set-up Jotform with my Paypal Pro account and integrate on my website.

    Do I need a SSL Certificate from my web host?

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    Answered by sidharth_kch on June 12, 2013 at 08:30 AM


    It's not required for you to have an SSL on your website as the form can easily be set to secured by ticking the checkbox beside the form direct link as shown below. The form will be processed by our secured server. 

    You check this link for a detailed instruction on how to receive secured submission.

    Let us know if you need further assistance.



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    Answered by halifaxtennis on June 12, 2013 at 08:40 AM

    HI Sidharth, Thanks for your quick reply!

    I actually want to embed the form on my website.

    So, I'm guessing I will need to get a SSL Certificate for my webserver/ domain name.

    I want the customer to feel secure when they look at the URL and it has https with my domain name

    Just want to confirm if I have this correct? Also, is there anything special I need to do with Jotform after I get a SSL certificate? Thanks again for your help to clarify the process of what's involved!

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    Answered by khrisell on June 12, 2013 at 08:47 AM

    Yes you are right. In order for you to have https (which is secure page) you need SSL on your website itself. With regards to the form, all you have to do is tick the "Secure Form".

    Feel free to let us know if you need further assistance on this.

    Thank you for using JotForm.