What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    form not loading well with I.E

    Asked by flynbob on June 12, 2013 at 09:46 AM

    Hi... 

     

    Please if you could take a quick moment...

    the form that I've built and incorporated works fine with Firefox, and chrome, but is clogging up with I.E.

     

    Here's the link to access the page with the form...  http://agelessintroductions.com/SignUp.html

    Scroll to the bottom and confirm the T & C at which point the form is supposed to open...  it works quite predictably in firefox and chrome, but in I.E. there's a problem and sadly I don't know enuf about webpages to fix it without a little help... 

    If ya'll could point me in the right direction I'd be even deeper in your debt...  (but hey, I really like the form)

    Page URL:
    http://agelessintroductions.com/SignUp.html

    Screenshot
    problem confirm scroll
  • Profile Image

    Answered by sidharth_kch on June 12, 2013 at 10:17 AM

    @flynbob

    I checked your website and found out that the form which you have embedded is not there in your account. It seems you have deleted this form and it's in your trash folder.

    Please restore this form in your account and that should solve your issue.

    Thanks,

    Sidharth

  • Profile Image

    Answered by flynbob on June 12, 2013 at 07:45 PM
    Sidharth,
    I restored the form... not sure how I deleted it... anyway it's still
    not working in IE...
    have a quick look again if you would..
    Thanks muchly
    Bob
  • Profile Image
    JotForm Support

    Answered by EltonCris on June 12, 2013 at 10:09 PM

    Hi Bob,

    This is probably due to code conflict since form validation isn't working in Chrome and Firefox. I would suggest to re-embed your form using iframe embed code, How to get Iframe Embed Code. This should fixed it.

    Let us know if this doesn't help. Thanks!