Problem upgrading account to Economy Plan

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    cr3250
    Asked on June 12, 2013 at 11:32 AM

    I had a premium account, and upgraded to an Economy account.   However I was trying to switch payment methods to my busness card instead of my personal card.   I switched back to premium in an attempt to add my buisness credit card.   

     

    I need an Economy Account, and contacted Plimus.  They told me to contact you.    I have paid for the Economy account, and would like to maintain the economy account.    I will get my payment methods switched later.

     

    any assistance is appreciated.

  • Profile Image
    Welvin
    Answered on June 12, 2013 at 12:46 PM

    Hi,

    Thanks for contacting us. You have to change first your Payment Method before upgrading your account to our Economy Plan. Go to My Account - Billing Section to change this

    http://jotform.us/myaccount/billing

    Let us know when done so we can check.

    Thanks