What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Emails Not Being Sent with Submitted FormsAsked by martinandassociatespa on June 12, 2013 at 11:36 AM
All of a sudden we stopped receiving emails today when forms were submitted, I logged into our jotform account and made sure that all the email alerts were set up properly, which they were, but we're still not receiving emails on new jotform submittals?
Emails JotForm email email alerts
I have checked your form and the email notification settings, I have checked if the email addresses you have in the email recipients are in the bounce list but they are not.
But checking the settings I found that the Sender Email fields in your notifications are not setup to firstname.lastname@example.org as they have to be. This may be the cause of this issue, please set the changes in your three notifications and test your form.
This must solve this issue, but if the problem persists, don't hesitate to contact us.
I think that is supposed to be email@example.com, not noreplAy, however I am having the same issue and i do have this set up as suggested and it is still not working. And also it only started happening within the past couple of days. I have submitted my own trouble request. Just waiting on a fix.
Yes you are right. I apologize for my colleague's typo error. I believe he has already responded to you on your thread: http://www.jotform.com/answers/228558-Submissions-not-being-forwarded-or-sent#2