Condition to show / hide text field is not working.

  • betinatana
    Asked on April 26, 2020 at 10:02 PM

    Even if I already put in the conditional formatting for the Orders like "Order 1", the text field won't show up in the Order Summary.

    This is my form: https://form.jotform.com/201108694115449

  • Ashwin JotForm Support
    Replied on April 27, 2020 at 4:07 AM

    I did check your form and it seems you have not added any condition in form. Please check the screenshot below:

    1587974695condition Screenshot 10

    I would suggest you to please add desired condition in form to show / hide questions and get back to us if you have trouble. The following guide should help you how to add condition in form to show / hide form fields: https://www.jotform.com/help/316-How-to-Show-or-Hide-Fields-Base-on-User-s-Answer

    We will wait for your response.