What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My upload space is not resetting

    Asked by Scott_Hogge on June 12, 2013 at 12:33 PM

    I have deleted files from my jotform and it still says I have files according to my upload space progress bar. I have gone into each form and deleted all files that have been uploaded. Why will it not reset to zero?

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    Answered by sidharth_kch on June 12, 2013 at 02:00 PM


    Your upload space is now reset. Please clear your browser cache and log back in to your JotForm account.

    Let us know if the issue persist.



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    Answered by Scott_Hogge on June 12, 2013 at 02:07 PM

    Thank You!