JotForm page not loading but status says that the sight is up.

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    Gina
    Asked on June 12, 2013 at 02:16 PM
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    sidharth_kch
    Answered on June 12, 2013 at 03:57 PM

    @Gina

    Please let us know your username or the form ID so that we can have a look. I see that you have a guest account but no form created yet.

    Have you tried clearing your browser cache? Please clear you browser cache and see if that helps you. 

    Thanks,

    Sidharth

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    Gina
    Answered on June 12, 2013 at 05:52 PM
    My user name is GinaRuffner
    Gina N. Ruffner
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    EltonCris
    Answered on June 12, 2013 at 09:15 PM

    Hi Gina,

    The site is running fine, we do not experienced similar as this. You can check JotForm uptime status here: http://jotformstatus.com/

    I would suggest to clear your browsers cache and cookies or try the page using different browser to further check. This might also be an issue with the network, if you have any other internet connection, please try it their and see if the problem is solved.

    Let us know your findings. Thanks!