What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Part of the survey does not go to google spreadsheet

    Asked by jerrwang on June 12, 2013 at 02:44 PM

    Hello,  I have a form that all the sudden stopped relaying all the fields into google spreadsheet.  It relays the paypal purchase fields, and all fields outside of form collapse fields.  Is there something known about this?  Is there a way to relink jotform with the same google spreadsheet?  Thank you.

    Page URL:
    http://jotform.us/form/31488876999180

    survey JotForm purchase hello
  • Profile Image

    Answered by dinesh-it on June 12, 2013 at 03:14 PM

    Hi, Sorry for the inconvenience, Please try re-integrate your form with google spreadsheet and see whether it solves your problem or not.

     Is there a way to relink jotform with the same google spreadsheet?

    Currently jotform not having the feature of integrating with the existing spreadsheet. But Whenever you create a google spreadsheet integration it syncs all your past data in the JotForm Submissions to the newly created google spread sheet. So there is no need for integrating with the existing file.

    Hope this solves your problem, feel free to ask if you have any further clarification.

    Thank you. 

  • Profile Image

    Answered by jerrwang on June 12, 2013 at 03:27 PM

    Would I be able to re-intergrate to the same google spreadsheet?

  • Profile Image

    Answered by dinesh-it on June 12, 2013 at 03:30 PM

    Unfortunately you cannot able to re-integrate to the existing file. But May I know the reason for this? I think there is no need for that.

    Thank you. 

  • Profile Image

    Answered by jerrwang on June 12, 2013 at 04:57 PM

    Because I did not want old data and new incoming data in two separate sheets.

     

    But I just re-integrated and I see that the old data is populated into the newly integrated google spreadsheet!  That's great!  Thank you.

  • Profile Image
    JotForm Support

    Answered by jonathan on June 12, 2013 at 05:32 PM

    Hi,

    But I just re-integrated and I see that the old data is populated into the newly integrated google spreadsheet! 

    This is correct and this is the way the integration works up to this time. When you re-integrate  the form to google spreadsheet, ALL  existing submissions  on the form will be populated also to the google spreadsheet.

    We are glad to know that all is good now. Contact uas again anytime for any other inquiry.

    Thanks.