I can get the signature and the date, but can't send it back

I can get the signature and the date...but can't send it back...don't know how.

Hello Eleanore - Can you please explain your question in details?

Are you not seeing the signature image in your email notification or autoresponder? It will help us provide you with the appropriate suggestions/solution if you can elaborate further the issue you're experiencing.

Looking forward to your response.