I can't download my data. How to solve this?

  • Profile Image
    amilcar4000
    Asked on June 12, 2013 at 07:12 PM

    Hello,

    I have a form called Cuestionario estudinantes media. I can't download my data to excel, and i recieve this message:

     

    JotForm is currently unavailable

    Please try again at a later time.

    The most likely causes: The server is down for maintenance There may be a network problem The site may be experiencing excessive load

    How do I solve this please?

    I tried creating an Excel, cvs, html report, and none of them worked.

     

    Thank you very much.

  • Profile Image
    khrisell
    Answered on June 12, 2013 at 08:05 PM

    Hello,

    I went to your file and trying to replicate but I am unable to find the Cuestionario estudinantes media on your forms. Can you provide the URL of the said form?