Field Multiplier: send email to to multiple recipients

  • Profile Image
    jetwu7704
    Asked on April 28, 2020 at 09:01 AM

    I created a field multiplier that took in emails. I also created email logics in the form, where if the answer to one of my questions was true, an email would be sent to those emails. Instead, no email is sent at all.

  • Profile Image
    Bert_A
    Answered on April 28, 2020 at 11:33 AM

    Hi there,

    Thank you for reaching out.

    I have cloned your form and did a test submission and it appears that the condition logic you have setup is working just find as I was able to receive the email responses based on the logics.



    Can you please specify to me how exactly you'd like your notification to be received and which auto-response you'd like send to which email address?



  • Profile Image
    jetwu7704
    Answered on April 28, 2020 at 11:43 AM

    When I fill out the embedded form with multiple emails in the drop down email part, I can't get an email sent to all of them, only the first one

  • Profile Image
    Sam_G
    Answered on April 28, 2020 at 03:29 PM

    Hi Jetwu7704,

    Unfortunately, it will not work because the resulting email will have an invalid validation for the Recipient E-mail field. For multiple recipient e-mail, the email addresses should be delimited by comma separator. User guide: Send-Notifications-to-Multiple-Recipients

    If you are looking for a way to send emails to multiple recipients base on condition rules, you can follow the method described on this user guide instead. 

    User guide: How-to-Send-Email-Based-on-Selection

    OR

    You can also use multiple Textboxes as the input field for different email And then use the Calculation feature to combine the multiple email field into a single field like (long text) that can be used as the recipient email field in the Autoresponder email.

    15881020934.28 multiple emails.png

    15881021344.28 email.png


    Let us know if you need further assistance.

  • Profile Image
    jetwu7704
    Answered on April 28, 2020 at 05:25 PM

    Hi,

    Are there any 3rd party integrations I could use to send out the emails, or do I have to separate them with a comma.

  • Profile Image
    Bert_A
    Answered on April 28, 2020 at 08:20 PM

    Hi,

    Yes, you can integrate you form into any of the 3rd party email program that we have on ready for direct integration.


    I hope that helps, please let me know should you have further questions or concerns.