What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there a limit on file size for uploads? If so, what is it? Will it be possible to allow a user to upload a 500MB movie file?

    Asked by Josh on June 13, 2013 at 11:25 AM
    size uploads max file size upload limit
  • Profile Image

    Answered by jefreylandicho on June 13, 2013 at 11:48 AM

    Yes you can allow 500MB limit upload if you subscribe to one of our paid plans. The Free account allows 100MB storage limit so I would suggest getting a premium or economy plan if you will be dealing with forms that requires large storage limit.

    If you have any other questions, please contact us again.

  • Profile Image

    Answered by Josh on June 13, 2013 at 05:02 PM
    So we purchased an account and now it won't let us upload any files larger
    than 10MB. How do I increase this size to 500MB?
    Thanks,
    Josh
  • Profile Image
    JotForm Support

    Answered by jonathan on June 13, 2013 at 06:47 PM

    Hi Josh,

    You can do the change in upload field's size limit using its Max File Size property on the toolbar when in the form builder. (see image below)

     

     

    Hope this help. Inform us if you need further assistance.

    Thanks.