What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I had a class of 10 students trying to use form and it locked up.

    Asked by coetc on June 13, 2013 at 11:29 AM

    Is there a problem with multiple students trying to access the same form all at 1 time? When individuals were submitting there were no problems.

    Page URL:

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    JotForm Support

    Answered by Welvin on June 13, 2013 at 12:41 PM


    Thanks for contacting us. As far as I know, there's none unless there's a limit set on the form. I've check your form, and it's all good.

    May we know the error message please? If there's any so we can further check.


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    Answered by coetc on June 13, 2013 at 12:45 PM
    There was no error message, the students could not continue on the form and had to close it. The page froze.
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    Answered by moonzkie on June 13, 2013 at 01:26 PM


    I have made a test submission on your form and was not able to replicate on the said problem. Can you please specify which browser are they using?

    I have also cleared your browsers cache as this might be the cause as to why it is freezes.

    Thank you.