Not receiving submission emails

  • Profile Image
    Mredone
    Asked on June 13, 2013 at 11:57 AM

     i have set up the email alerts to go out and tried the test email and it worked perfectly. I have however tried filling out the form with real details but I am not receiving the email notifications about form submission.

     

    My email is correct , please help me

     

    Best regards

  • Profile Image
    EliezerN
    Answered on June 13, 2013 at 12:32 PM

    Hello,

    I have already answered your question in your other post http://www.jotform.com/answers/229026-problem-with-email-notification?entrymessage=10732640770 .

    So I will kindly suggest you to follow the directions and test your form.

    And if after that the issuse persists, don't hesitate to contact us.

    Thanks!