What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Not receiving submission emails

    Asked by Mredone on June 13, 2013 at 11:57 AM

     i have set up the email alerts to go out and tried the test email and it worked perfectly. I have however tried filling out the form with real details but I am not receiving the email notifications about form submission.

     

    My email is correct , please help me

     

    Best regards

    Emails email style size email notifications
  • Profile Image

    Answered by EliezerN on June 13, 2013 at 12:32 PM

    Hello,

    I have already answered your question in your other post http://www.jotform.com/answers/229026-problem-with-email-notification?entrymessage=10732640770 .

    So I will kindly suggest you to follow the directions and test your form.

    And if after that the issuse persists, don't hesitate to contact us.

    Thanks!