- IAVAAAsked on June 13, 2013 at 01:57 PM
I completed a test form on my website of the Needs Assessment (because I expect an influex soon), and did not receive a copy of the form in my email. The form is here at JotForm but not sent to email@example.com.
I then came to Jotform to and checked to make sure of the email address (which is correct) and sent me a test from here. I have not received that test here either.
Please find out why the forms are not being forwarded to my email address.
- JotForm SupportMorianAnswered on June 13, 2013 at 03:13 PM
Hi Sharon! I checked your e-mail address and found that it is in our bounce list.Result: firstname.lastname@example.org is IN the bounce list Reason(s) : 5.3.0 - Other mail system problem 552-'5.2.0 MBLX1l01753uAhB01BLXKE IB212 m= sg rejected as spam'
I have since removed it from the bounce list so please try to make another submission and let us know if you are still not able to receive email. Thanks.
- IAVAAAnswered on June 13, 2013 at 04:10 PM
I resent the form and did receive it in my email box.
- JotForm SupportMorianAnswered on June 13, 2013 at 04:12 PM
You're welcome! Let us know should you need assistance in the future. Thanks! =)