What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    After my account was disabled, i believe more users sent me more subscriptions. Now that i'm premium, how can i recover those emails?

    Asked by leou on June 13, 2013 at 02:26 PM

    I had a normal account and i didin't know that i had a limit of 100 subscriptions.

    After my account was disabled because I reached the limit, I'm pretty sure more users sent me more subscriptions.

    Now that i'm premium, there is any posibility of recover those emails?


    Best regards, and many thanks for this great form.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Morian on June 13, 2013 at 02:53 PM


    Thanks for contacting us. About your form, when it reached the limit of 100 subscriptions before, it was disabled for others to use it as well so it would not have been possible for your customers to send submissions after that.

    Let us know if you have further questions. Thanks!