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    After my account was disabled, i believe more users sent me more subscriptions. Now that i'm premium, how can i recover those emails?

    Asked by leou on June 13, 2013 at 02:26 PM

    I had a normal account and i didin't know that i had a limit of 100 subscriptions.

    After my account was disabled because I reached the limit, I'm pretty sure more users sent me more subscriptions.

    Now that i'm premium, there is any posibility of recover those emails?

     

    Best regards, and many thanks for this great form.

    Page URL:
    www.pizzariavillagio.com.br/cadastro

    Emails thanks
  • Profile Image
    JotForm Support

    Answered by Morian on June 13, 2013 at 02:53 PM

    Hello! 

    Thanks for contacting us. About your form, when it reached the limit of 100 subscriptions before, it was disabled for others to use it as well so it would not have been possible for your customers to send submissions after that.

    Let us know if you have further questions. Thanks!