What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    deleting submissions

    Asked by aninfinitemind on April 22, 2011 at 09:18 PM

    We use jotform to keep track of proprosals and registrations for our conference. I need to delete all the information from last year so we can keep it seperate from this year. When I go to delete all, it tells me to enter the password. Every password I have tried doesn't work. How can I find out what this password is?

     

    Thanks!
    Jaime 

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    JotForm Support

    Answered by mliz on April 22, 2011 at 11:00 PM

    Hi Jaime,

    Please use the password you enter when you login to your JotForm account.

    To retrieve the password please go to the JotForm website and scroll down
    and click on Forgot Password:

    Then enter the email address you used when you signed up for an account
    with JotForm:

    You should then receive an email with the instructions on how to reset the
    password.

    Hope this helps.

    Regards,
    Mliz