deleting submissions

  • Profile Image
    aninfinitemind
    Asked on April 22, 2011 at 09:18 PM

    We use jotform to keep track of proprosals and registrations for our conference. I need to delete all the information from last year so we can keep it seperate from this year. When I go to delete all, it tells me to enter the password. Every password I have tried doesn't work. How can I find out what this password is?

     

    Thanks!
    Jaime 

  • Profile Image
    mliz
    Answered on April 22, 2011 at 11:00 PM

    Hi Jaime,

    Please use the password you enter when you login to your JotForm account.

    To retrieve the password please go to the JotForm website and scroll down
    and click on Forgot Password:

    Then enter the email address you used when you signed up for an account
    with JotForm:

    You should then receive an email with the instructions on how to reset the
    password.

    Hope this helps.

    Regards,
    Mliz