What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Issues with my submit button

    Asked by dzolcinski on June 13, 2013 at 07:46 PM

    Some people have mentioned that they are unable to submit the survey after completing it on my website? I have two jotformsurveys on my website and people have experienced issues being unable to submit when clicking the submit button on both forms.it works on my MAC computer but not on my ipad. 

    Page URL:

  • Profile Image
    JotForm Support

    Answered by jonathan on June 13, 2013 at 08:21 PM


    I cannot reproduce the not able to submit the form issue on your form here http://www.brookhavenenterprises.com/Brookhaven_Enterprises/Client_Feedback_Form.html

    BUT the immediate issue I can see, is that none of the fields on the form are set to required or mandatory. I can submit the form with all blank answers.


    Please check this and test again. Please inform us if you have further issues.