What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cannot access JotForm Website

    Asked by roxxstar on June 14, 2013 at 02:44 AM

    WHY AM I ALWAYS HAVING TROUBLE GOING TO YOUR SITE? IT NEVER LOADS CORRECTLY AND HAVE TO WAIT MINUTES ON MINUTES AND ALL YOUR PAGES NEVER LOAD? HAPPENS IN FIREFOX, GOOGLE AND IE. AND YES I CLEARD MY BROWSER HISTORY.

    site
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    JotForm Support

    Answered by EltonCris on June 14, 2013 at 03:07 AM

    Hi,

    Thanks and apologies for any inconvenience.

    We are unable to replicate the problem here. I can load the page fine without any problem. Also, JotForm uptime status is really fine: http://jotformstatus.com/

    The problem might be related to the network you are connected in, if you have any other internet connection to test, that would help verify the problem. This is pretty related to the user who reported the same yesterday, after he switched to another network, it all worked fine. I would also suggest to check your firewall, if you have any, please turn it off and see if this makes any difference.

    Hope this helps. Thanks!