BUG: My eSignature Image is showing up as a Broken Image due to Denied Host Access

  • Profile Image
    metrocorephone
    Asked on June 14, 2013 at 11:13 AM

    I can't see or download them in emails as you get "Failed - Server problem" and they don't show up in submissions.

  • Profile Image
    KadeJM
    Answered on June 14, 2013 at 11:54 AM

    Hmm, very interesting and we do apologize about that. It seems like there's a bug in the eSignature Field which is probably causing this and the Denied Host Access to the Signet Image. I can additionally see that this is related to a Host Denied Access Error that is the root of the problem. I tested it just to be sure but I was unable to replicate the issue. Thank you for bringing this to our attention and I have opened your issue as a New Ticket to be looked at by our Developers as soon as they can. We will notify you when it has been fixed.

     

  • Profile Image
    jeanettebmz
    Answered on June 14, 2013 at 12:06 PM

    E- signatures issue has been already fixed as I posted on  previous Jotform Updates

    Can you please let us know what is the form you are still have problems with?

  • Profile Image
    metrocorephone
    Answered on June 15, 2013 at 02:15 PM

    Don't know if any thing was done but it seems to be working now.