HIPAA: Ability to search submissions from Inbox

  • CG_Administrator
    Asked on May 1, 2020 at 1:52 PM
    We are having the same problem, we need this feature asap, please.
  • Bojan Support Team Lead
    Replied on May 1, 2020 at 1:56 PM

    Unfortunately, the search option is not available in the Inbox for the HIPAA enabled account.

    Since submissions are encrypted in HIPAA accounts, the search feature is not available.

    Please let us know if you have any additional questions.

    Thank you for your understanding.

  • CG_Administrator
    Replied on May 1, 2020 at 2:28 PM
    We should be able to search at least for submission id, but no search feature at all is really not going to work for us.
    Thank you in a advanced.
    ...
  • Kiran Support Team Lead
    Replied on May 1, 2020 at 3:11 PM

    A feature request has already been sent to our backend team in this regard. I am also sending this ticket as a feature request to our backend team. Unfortunately, we cannot provide any ETA at this moment. However, if there is any news you'll be updated here on this thread. 

    Thanks!

  • beglinortho
    Replied on May 19, 2020 at 2:08 PM

    Hello, I would also like to request this feature so that I am notified when it is added. Thank you! Emily
  • VincentJay
    Replied on May 19, 2020 at 2:30 PM

    Hi Emily,

    I created a separate ticket for your request. Here's the link: https://www.jotform.com/answers/2333567

    Thank you.