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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Paypal not accepting payments anymore?

    Asked by unicornwritersconference on June 14, 2013 at 09:26 PM

    The embed that I am using no longer has a button to take me to the payment options when my clients finish the form that is it. It doesn't do anything else it will not allow them to submit it and pay for it.

    Page URL:
    http://unicornwritersconference.com/Pages/Registration.html

    payment options
  • Profile Image

    Answered by khrisell on June 14, 2013 at 09:33 PM

    Hello,

    Have you tried re-embedding your form and checked if this will revert the original state? 

    Or try clearing your browser cache and cookies and see if this will make the gateway button show.

    Kindly let us know if you need further assistance on this.

    Thank you!

  • Profile Image

    Answered by unicornwritersconference on June 14, 2013 at 09:38 PM

    I tried re-embedding my form and it didn't help.

    I also tried to clear my cookies and looked at it on another computer.

    It is still haveing the same issue.

  • Profile Image
    JotForm Support

    Answered by Welvin on June 15, 2013 at 12:53 AM

    Hi,

    Because your form does not have any submit button. I've fixed that by adding one so please re-embed your form using our iframe method: How to Get Form iFrame Codes

    Thanks