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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Payment problem

    Asked by bexrotica on April 23, 2011 at 02:55 PM

    When creating a 'Purchase Order' form, my customers don't get asked to submit a payment, after the form is complete. Please help.

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    Answered by allanftd on April 23, 2011 at 03:20 PM

    Hi bexrotica,

    Thank you for posting your concern here. I went to your form but failed to see a field for entering payment. 

    You can make the pirchase order payment field a required field so that your customers won't be able to submit the form without completing the payment fields first.

    Please try this tip and let us know if it works for you or not. Thank you for using JotForm!