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  • Profile Image

    my new form displaying improperly on select mobile devices ?? no css added

    Asked by seriousautoloans on June 15, 2013 at 01:25 AM

    i have tested my mobile app using many different mobile decives. for the most part it works fine but...

     

    on android using the dolphin browser the birthdate picker is not acting in a responsive way as it would using safari on apple devices

    i am having the same problem with firefox mobile browser on android?

     

    also the html text i added is not responsive in those 2 browsers.

    i know that dolphin uses a desktop user agent by default, but im sure your forms are set to render by screen size?

     

    please let me know i am a bit confused. and there is no css code added.

     

    also i tested using direct jotform link http://form.jotform.co/form/31650102096848

    Page URL:
    http://form.jotform.co/form/31650102096848

    new form Mobile select JotForm problem size
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    Answered by jefreylandicho on June 15, 2013 at 09:13 AM

    Please try injecting the CSS code below in your Form Styles and see if resolves the issue. 

    @media screen and (max-width: 600px) {

    .form-all {

    width:100%;

    }}

    To inject a CSS code in your form styles, go to Setup & Embed > Preferences then click the Form Styles tab and add the code in the Inject Custom CSS textarea.

    If the issue still persist, please contact us again.

  • Profile Image

    Answered by seriousautoloans on June 15, 2013 at 09:39 PM

    THANKS THAT WORKEED PERFECTLY !!!