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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am not seeing my contacts go into Mailchimp.

    Asked by torontoislandlakeswim on June 17, 2013 at 01:32 AM

    I am not seeing my contacts go into Mailchimp. I have my API key from Mail chimp, but nothing is flowing through?



    This is a re-post of a comment on How to Integrate with MailChimp

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    JotForm Support

    Answered by Welvin on June 17, 2013 at 02:36 AM

    Hi,

    Please consider following these methods to fixed that;

    1. Remove the current integration

    2. Generate a new fresh API Key

    3. Re-integrate the form again to Mailchimp

    Let us know for the results. 

     

    Thanks

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    Answered by EltonCris on June 17, 2013 at 02:40 AM

    Hi,

    May we know the form in question so we can check it here?

    First, I would suggest to re-integrate your form to MailChimp but this time try to use different API Key.  Here's how you can get it: http://kb.mailchimp.com/article/where-can-i-find-my-api-key

    Also, please make sure your form matches with your MailChimp fields and you've mapped them correctly. Example:

    Let us know if you continue to encouter the same issue. Thanks!

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    Answered by junge-erwachsene on June 24, 2013 at 09:47 AM

    I had trouble with matching the form fields in Chrome. But it works when I use Firefox.

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    JotForm Support

    Answered by Welvin on June 24, 2013 at 11:13 AM

    @junge-erwachsene,

    If you need any further assistance, I suggest creating another thread so we can focus on your inquiry.

     

    Thanks