Submission Download: Not Working for particular Form

  • Profile Image
    Asked on June 17, 2013 at 07:11 AM

    Submissions for one of my forms, Day 1 tasks, are not exporting in any format.

    Can you please help me export the data.

    Ideally, I'd like to export as PDFs.



  • Profile Image
    Answered on June 17, 2013 at 07:53 AM

    Hi, I am able to replicate the same. Sorry for the inconvenience. I will escalate this issue to our second level support.

    We will update this thread once your problem is solved.

    Thank you.

  • Profile Image
    Answered on June 17, 2013 at 09:23 AM

    I just tested it and the PDF downloads on Submissions page worked fine. It was probably a temporary memory load problem on the server.

    I just emailed you the PDF file in case.