What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Submission Download: Not Working for particular Form

    Asked by drewpasmith on June 17, 2013 at 07:11 AM

    Submissions for one of my forms, Day 1 tasks, are not exporting in any format.

    Can you please help me export the data.

    Ideally, I'd like to export as PDFs.

    Cheers,

    Drew

    Submissions My Forms format
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    Answered by dinesh-it on June 17, 2013 at 07:53 AM

    Hi, I am able to replicate the same. Sorry for the inconvenience. I will escalate this issue to our second level support.

    We will update this thread once your problem is solved.

    Thank you.

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    JotForm Founder

    Answered by aytekin on June 17, 2013 at 09:23 AM

    I just tested it and the PDF downloads on Submissions page worked fine. It was probably a temporary memory load problem on the server.

    I just emailed you the PDF file in case.