What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    does the form log clear out every month?

    Asked by lalonsi on June 17, 2013 at 10:49 AM

    if i get responses to a form, the users info is stored on form log.  does this refresh every month, similar to the 'counter'?  or does the data stay until i choose to delete it?

    counter refresh responses
  • Profile Image

    Answered by jefreylandicho on June 17, 2013 at 10:55 AM

    The submission data will remain in your account. The number of submission you receive in your form is the one that will reset each month. For free account, you are limited to received 100 non secured submission or 10 SSL submission with 100 MB storage limit  The 100MB storage however does not revert to 0 and you will need to delete submissions to free up your storage space.

    If you have any other questions, please contact us again.