What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my data not showing in my email?

    Asked by Jack423 on June 17, 2013 at 01:10 PM

    when ever i get an email that someone sent a contact request I dont get any of the information in my email. it just says "question" and "answer" with nothing under them.

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    JotForm Support

    Answered by Morian on June 17, 2013 at 01:48 PM

    Hi! I cloned your form and checked your Notification Email set-up and saw that the content is indeed empty that is why you are not getting any data.

    You can simply click on the Form Fields on the right in order to add all of those fields and therefore receive all the data or better yet, you can simply delete your notification e-mail and create another one. All the fields are in the content of the e-mail by default.

    Let us know if you need further assistance. Thanks!