Excellent, but we can't send an alert for an incomplete (abandoned form)

  • markryan
    Asked on May 5, 2020 at 7:07 PM

    Excellent, but we can't send an alert for an incomplete (abandoned form) submission.

    Mark

  • Mike
    Replied on May 5, 2020 at 8:18 PM

    Our developers have recently added an option to view partially filled entries (Drafts) through the form Inbox:

    Excellent, but we cant send an alert for an incomplete (abandoned form) Image 1 Screenshot 20

    The Drafts for saved entries will appear if you use the Continue Forms Later option in the form. So you may consider using it in your form(s).

  • markryan
    Replied on May 5, 2020 at 9:28 PM
    Is there a way that Jotform can alert the form owner that a form has been
    started then when abandoned (maybe no activity after one hour) sent an
    email to the form recipient
    Mark
    ...
  • Vanessa_T
    Replied on May 5, 2020 at 10:32 PM

    Unfortunately, we don't have such email alert as it would cause flooding to our email servers taking into account that a lot may open a form and simply disregard it specially if a form is quite long.