I find your auto respond instructions completely incomprehensible.

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    Lian Ellis
    Asked on May 06, 2020 at 07:58 AM

    I find your auto respond instructions completely incomprehensible. (And I designed the website I'm trying to place the form on, so I am somewhat computer literate.)

    I already have a booking form with a date picker, multiple choice questions etc. all I require is that when this form is submitted, it immediately lets the sender know the form was received.

    Please advise.



    This is a re-post of a comment on Explanation of Email Notification and Autoresponder Settings

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    IvayloK
    Answered on May 06, 2020 at 08:21 AM

    In order to achieve this, you should just create an autoresponder on your form. I would suggest you to check and follow this guide:

    https://www.jotform.com/help/26-Setting-up-an-Autoresponder-Email

    Please try to follow the instructions step by step.

    Please give it a try and let us know if you need any further assistance.

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    OntarioHockeyAcademy
    Answered on May 06, 2020 at 08:47 AM

    IMO your instructions are extremely poor.

    - I have a form.
    - I want to add an autoreply.

    Show me where that is detailed. All I see is lots of info about customizing emails.

    Please do NOT simply re-direct me back to the poor instructions. I will repeat:

    I have a form. I want the person who submits it to get an autoreply.

    (FYI- If the instructions were clearly presented you would not have so many users asking you how to do it.)

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    Richie_P
    Answered on May 06, 2020 at 09:42 AM

    To add an autoresponder email in your form, go to Settings>Emails click on the + sign and select autoresponder email.

    Here is a screen cast:

    15887724671.gif

    Here is a complete guide:https://www.jotform.com/help/26-Setting-up-an-Autoresponder-Email

    If you need further assistance, let us know.

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    OntarioHockeyAcademy
    Answered on May 06, 2020 at 11:17 AM

    Regrettably, repeatedly directing me to the same link really isn't helpful as it doesn't show how to link the existing form to the auto response.

    Not to worry. I went with another form provider that was recommended to me and it worked perfectly!

     

     

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    Jed_C
    Answered on May 06, 2020 at 11:25 AM

    The screencast shared by my colleague is already the steps you need to take to add an autoresponse.

    Were you able to see it? If not, let me post it again.

    15887724671.gif

    If you need further assistance, please let us know.

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    OntarioHockeyAcademy
    Answered on May 06, 2020 at 12:21 PM

    As mentioned. I used another provider. No further "assistance" is required. Thx.