When creating a 'Purchase Order' form, my customers don't get asked to

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    bexrotica
    Asked on April 25, 2011 at 04:55 AM

    When creating a Purchase Order form, my customers don't get asked to submit a payment, after the form is complete. Please help.



    This is a re-post of a comment on Order Form Types

  • Profile Image
    allanftd
    Answered on April 25, 2011 at 05:04 AM

    Hi bexrotica,

    Thank you for posting your concern here.

    You can make the purchase order payment field a required field so that your customers won't be able to submit the form without completing the payment fields first.

    Please try this tip and let us know if it works for you or not. Thank you for using JotForm!

    JOTFORM SUPPORT

     

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    tccflawler
    Answered on May 25, 2014 at 12:20 AM

    I am having the same issue.

     

    I made the order form required and when I hit submit, I just get the thank-you message.

     

    PayPal is not prompted.