What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    [e-Signature] Editing Form Submission Issue

    Asked by jeremy.s.tompkins76 on June 18, 2013 at 08:56 AM

    When i edit a form a user has submitted, it erases their signature--how can i edit their submission without it erasing their signature?

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    Answered by pinoytech on June 18, 2013 at 09:50 AM

    Hi,

    Let me forward this issue to our dev team for further investigation since I was able to replicate the issue on my end.

    We'll inform you immediately once this issue sorted out.

    Thank you!