Why does the report builder show only first two questions?

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    Asked on May 07, 2020 at 04:07 PM

    I have over 60 questions on Jotform and report builder is showing only the first two questions. I asked this questions before but the response  I got was unhelpful.  I consider my self very savvy with computers and technology and I still cannot figure out how to create a report of ALL my questions with a few clicks! ..and yes I know not all questions can be analyzed so please do not give me a standard answer like the last CS.  With Qualtrics I could do that in seconds!


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    Answered on May 07, 2020 at 06:03 PM

    Hi, I assume that you are referring to the Visual Report. It adds by default only two charts. You will need to add the rest manually, please see this example:

    1) Click on Chart.

    2) Click on the gear icon of the new chart.

    3) Select the new question from the Chart Data dropdown.

    4) Pull the page down from the lower right corner to add more space and position the new chart.


    Just to let you know, we have a new submissions page, which we can enable for your account if you want to. You will be able to create visual reports in this new page, and it will add all the charts for all the questions automatically, example:


    Let us know if you want us to switch your account to new submissions page which is called "Sheets".

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    Answered on May 08, 2020 at 10:27 AM

    Thank you David . Your response is very helpful. If it will not cost extra please go ahead and add a submissions page. Thank  you .

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    Answered on May 08, 2020 at 10:40 AM


    I have activated "sheets" on your account. You'll be using Jotform Sheets to view your form submissions from now on.

    If you need further assistance, please let us know.

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    Answered on May 08, 2020 at 11:43 AM

    Thank you. So I have been creating the visuals and I noticed that some "yes and no questions" and multiple choice questions ( A1c and A2 specifically ) do not appear on my drop down list.

    Also When creating the visuals it comes with html code in some cases which I need to clean up.

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    Answered on May 08, 2020 at 12:11 PM

    Greetings and thank you for your message.

    Can you please clarify on what dropdown list the questions do not appear?

    We would be happy to help you with the HTML code. Let us know what exactly do you need help with, and we will try our best to resolve your problem.

    Thank you for your cooperation. 

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    Answered on May 08, 2020 at 12:13 PM

    When creating the Visual report, I noticed that question A1c and A2  do not appear on the list.


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    Answered on May 08, 2020 at 01:25 PM

    I did check this form#200485635904154 and you have not added any visual report yet. Please check the screenshot below:


    I would suggest you to please add visual report in form and we will take a look.

    We will wait for your response.

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    Answered on May 11, 2020 at 05:28 PM

    1. I added a visual report. Please see my attached PDF. When I download a PDF version of the form Question A1c. Does not show on the pdf. Question A1c and question A2 do not show up on the drop down list when creating the visual report.

    2. When I download my excel, how do I download only checked answers? See column highlighted in yellow on excel table. How do download only the items that were checked??
    Steven Apell

    Community Housing Development Policy Specialist
    Georgia Department of Community Affairs

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    Answered on May 11, 2020 at 07:18 PM

    These new questions will be addressed in separate support tickets:

    1) https://www.jotform.com/answers/2316685

    2) https://www.jotform.com/answers/2316686

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    Answered on August 12, 2020 at 09:22 PM

    Greetings @SAPELL - We're glad to inform you that we recently launched the new Jotform Report Builder. Should you be interested in its newest features, kindly check it out here.