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    Can't receive emails when form is submitted

    Asked by peh on June 18, 2013 at 03:31 PM

    We have a "contact us" form but are unable to receive emails when a form is submitted. I have tried to change the settings but it still doesn't work. 

    Page URL:
    http://www.jotform.com//?formID=11914520275

    Emails settings doesn't work
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    Answered by peh on June 18, 2013 at 03:32 PM

    Also it is not going to spam. 

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    Answered by moonzkie on June 18, 2013 at 03:39 PM

    Hi,

    Upon checking you have not yet created a notification email for the said form.

    Please refer to this guide to learn more about how to setup an email notification: https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Hope this helps.

    Thank you.

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    Answered by pinoytech on June 18, 2013 at 03:41 PM

    Please consider on checking this article also in addition to my colleague response.

    http://www.jotform.me/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues

    Thanks,