What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My Forms Stopped Working

    Asked by pkman on June 18, 2013 at 04:52 PM

    Here is my url: http://tributesbydesign.com/cap-panel_template_10_sub.html

    I am located in Burlington, Wi with Timer Warner Cableas my ISP. Other people I know in my area with a different ISP are able to view the forms, however, a client in Hampton, SC also cannot view the forms.

    Please have a tech respond immediately as I'm losing busiess with the forms being down!!!

    Page URL:
    http://tributesbydesign.com/cap-panel_template_10_sub.html

    My Forms stopped working deleted form restore form
  • Profile Image

    Answered by pkman on June 18, 2013 at 05:05 PM

    Waiting for a response . . .!

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    JotForm Support

    Answered by jonathan on June 18, 2013 at 05:16 PM

    Hi,

    Sorry for the delay.

    I checked your account and I found the mentioned form in your My Forms / Trash Folder.

    It means that you have deleted the form.

     

    For your convinience, I did the restoration of the form

     

    So, I can now see it in your website http://tributesbydesign.com/cap-panel_template_10_sub.html

     

    Hope this help. Please inform us if you need further assistance.

    Thanks.

  • Profile Image

    Answered by pkman on June 18, 2013 at 05:56 PM
    Thank you. My apologies for this simple mistake.
    Paul
    TributesByDesign.com
    TEL: 888.626.6491
    FAX: 702-548-6951
    WEB: http://tributesbydesign.com
  • Profile Image
    JotForm Support

    Answered by jonathan on June 18, 2013 at 08:07 PM

    Hi Paul,

    You're quite welcome. =)

    Contact us again anytime for any other assistance needed.

    regards