What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Notification when 100 Form submissions exceeded?

    Asked by wordsandweb on April 25, 2011 at 01:28 PM

    Is a notification sent when the 100 form submissions on the free account type are exceeded?  This would be useful to know when to consider upgrading the account.  Thanks.

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    JotForm Support

    Answered by NeilVicente on April 25, 2011 at 01:43 PM

    Hi,

    Yes you will be sent an email when you are about to reach your limit and when you do reach your limit. However, your account will not be disabled instantly as you will have the option to upgrade until the next business day.

    If you do not upgrade and stay as a free user, your forms will show a message saying that you have reached your quota limit. Your submissions counter will be reset to zero on the following month.

    Hope this answers your question. Let us know if there is anything else we can assist you with.


    Regards,
    Neil

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    Answered by wordsandweb on April 25, 2011 at 02:08 PM

    Thanks, Neil, that is exactly what I needed to know.  Much appreciated.

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    JotForm Support

    Answered by NeilVicente on April 25, 2011 at 03:03 PM

    You're welcome. Glad to be of help.

    Neil